Cancellations policy

Orders can be changed or cancelled within 24 hours of placing the order (only if they haven't already been dispatched). After that, we begin processing inventory based on your reservation, and the order becomes final.  

If your order is cancelled within the first 24 hours, a 8% fee will apply to cover the transaction fees we have already incurred when you placed your order. 

For example, if you placed an order to the value of £10, your refund would be £9.20.

We do not receive a refund on transaction costs when we refund you your order. Hence the 8% charge.

Thank you for your understanding.